by Bob Duthaler
The Americans with Disabilities Act (ADA) continues to evolve as technology changes. The latest updates are about to have a major impact on how state and local governments manage their online presence. The new ADA Title II Web and Mobile Application Accessibility Rule require that all digital content—including websites, apps, and videos—be accessible to everyone.
By April 24, 2026, public entities serving populations of 50,000 or more must meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Smaller municipalities will follow a year later, by April 24, 2027. This means that all prerecorded videos must include audio descriptions, and all video content (live or prerecorded) must include closed captions. In other words, accessibility will no longer be optional or by request; it will be required and proactive.